Check-In is 4 PM Eastern.

Check-Out is 10AM Eastern.

You’ll receive your check-in instructions via email one day before your reservation, including a personalized keyless entry code. Be sure to check your spam folder if you don’t see it in your inbox. Contact details will also be included in your booking confirmation.

At Palm Paradise, we’re happy to welcome your dogs!

We charge a pet fee of $100 per dog, per stay, with a maximum of 2 dogs, subject to approval.

Please remember to pick up after your dogs to avoid a $50 fee. Guests are also responsible for any damages caused by their pets. If you need to leave your dog unattended, they must be crated. We understand that some dogs experience separation anxiety, and crating helps prevent damage to the property. We kindly ask that you limit leaving your dog alone for extended periods to be considerate of our neighbors, especially if your dog is prone to barking.

We do not accept dogs under one year old. Please have current vaccination records available upon request.

Yes the house has high-speed internet (up to 400 Mbps)

You must be at least 25 years of age. 

There is room for four average-sized cars on the driveway, or three larger-sized trucks. Overnight street parking is not permitted. A small trailer or RV will fit on the driveway.

Yes! During the cooler months, the pool heater is on and included with your stay. From May to November, the Florida sun naturally keeps the pool warm, so heating is typically unnecessary unless there’s an unseasonable cool spell.

Our pool is heated using a combination of a pool heater and solar panels, providing a comfortable swimming experience year-round. Please note that on cloudy days, the temperature may fluctuate due to reduced solar energy.

The pool has a a spillover spa which is usually a few degrees warmer than the pool. Unlike a hot tub, it is not heated separately. The spillover spa connects directly to the pool through a small curtain of water. This water moves directly from the spa into the swimming pool, spilling over a ledge.

Rental Agreement – To secure your reservation, we ask that all booking guests sign the Rental Agreement and upload a copy of their photo ID within 48 hours of booking. For last-minute reservations, the agreement must be signed at least 24 hours before check-in.

Security Deposit – A $350 security deposit is required upon signing the rental agreement. This deposit will be held one day before your arrival and released three days after departure, provided there are no damages reported.

Smoking – Smoking is not permitted inside the house. Cleaning up smoke odors is expensive, especially when we have limited time between guest stays. If we need to treat the property due to smoke, a $350 remediation fee will be charged.

Dogs – See Pet Policy, above.

Unauthorized Guests & House Parties – Only the number of people specified in the agreement are permitted to stay overnight. Any unauthorized guests will result in the loss of rent, the security deposit, and/or additional charges to the guest’s credit card. We use decibel meters to monitor noise, and disturbances will result in removal from the property along with a $350 deep cleaning fee.

Quiet Hours – While this is a vacation destination, it’s also a residential area. Please respect the privacy and peace of the neighbors, especially between 10 pm and 8 am. Noise should be kept to a minimum during these hours. Guests who cause noise complaints will be asked to leave without a refund, and may be escorted by security or law enforcement.

Swimming Pool – Use of the swimming pool is at your own risk. Children must always be supervised, and all guests should practice reasonable caution. You will be responsible for any damage to the pool, equipment, or surrounding area and will be charged for any necessary repairs.

Reservations for 29+ days – We’re happy to accommodate long-term stays of 29 days or longer. Please reach out to the host for more details before booking.

We offer a 97% refund for cancellations made at least 30 days before your arrival. If you cancel or make changes less than 30 days before check-in, you’ll receive a 50% refund. Cancellations made within 14 days of arrival will be charged the full amount for rent, taxes, and fees.